Service Terms
Round Limits&Use Conditions
Service Terms
Summary
Santost is a website design and implementation service. Our services include creative direction, search engine optimization, and consulting on ways to increase your brand presence, company outreach and effectiveness of your message. Our services are premium, though we offer these services at affordable packages, due to our business practices and tools. Inherent in these practices are limits which not only increase the effectiveness of our work together but allow for a clear stream of communication between parties. We will always do our best to fulfill your needs and meet your goals within the defined beneficial limitations and agreements.
Let's Begin
Users are hiring Santost (“Creator”), located in Fairfield, CT, to design and implement a fully responsive one-page Wix web site and your initial SEO Package. You may also elect for any of the following services and additions.
• Full Website Debut
• Additional Pages
• Additional Content
• Additional Menu
• Team Gallery
• 3 Month Strategy
• 6 Month Strategy
A Part of Our Process - An Understanding of Time and Deliverables
As the Client, you have the power and ability to enter into this contract on behalf of your company or organization. You understand that, due to the nature of process, the dissemination of required assets and information is important in creating the best online tool for you within the agreed pricing. You agree to provide us with assets, copy, direction and other information required to complete the project when requested. You will do your best to send the aforementioned deliverables in the format requested. We will do our best to achieve the best possible quality from the received deliverables within reason and the scope of our agreement. You agree to review our work, provide feedback and sign-off approval in a timely manner. You also agree to stick to the payment schedule set out at the end of this contract, the amount of which is partially made possible by the resources conserved due to the deadlines in which we set. The deadlines that we set together are to be observed by both parties.
We have the experience and ability to perform the services you need from us and we will carry them out in a professional and timely manner. Along the way we will endeavor to meet all deadlines but cannot be held responsible for a missed launch date or deadline due to the late delivery of materials or required approval at any stage. We will always maintain the confidentiality of any information that you share with us.
Details of the works
We will create designs for the look-and-feel, layout, creative direction and functionality of your new web site. This contract includes one main design, based off of our industry-designed templates, plus the opportunity for you to make up to two rounds of revisions. We will do our best to interpret the needs of your business and meet its requirements while also providing professional advice as it relates to user experience, brand design, psychology and calls-to-action as to greatly improve the effectiveness of the website in generating qualified leads and optimal search returns, while boosting the presentation of Client. If you're not happy with the designs at this stage, you will pay us in full for all of the work that we have produced until that point and may either cancel this contract or continue to commission us to make further design revisions at our hourly rate of $250.00 per hour or daily rate of $750.00 for 6 hours
Responsiveness
We will test your website in current versions of all major browsers. We will also test to ensure that pages will display visually in a similar way across major devices, keeping in mind the reading and spatial requirements of browser sizes and use of your web application. All of this will be done to the greatest extend available through the Wix.com Platform (“the Platform”). Certain simplified design practices may be suggested in order to maintain mobile accessibility through the Platform
Content
Content is exchanged through our On-Boarding Process.
On-Boarding is available through https://www.Santost.com/member-onboard. This process may be facilitated by our representative(s). User access to the page will be granted once the initial information and payment is processed. You will receive a confirmation to the email given.
Changes and Revisions
We know from plenty of experience that fixed-price contracts are rarely beneficial to you, as they often limit you to your first idea about how something should look, or how it might work. We don't want to limit either your options or your opportunities to change your mind.
The estimate/quotation at the end of this document is based on the number of days that we estimate are required within the limits of our Santost Process. If you do want to change your mind, add extra pages, extensions, widgets or even add new functionality, that won't be a problem. You may be charged the hourly rate of $250.00. However, that is based on the amount of new work you have asked for. A simple change of font, color of text, Image swap etc. will not be charged. We will always come to an agreement before you are charged for any extra work. Along the way we might ask you to put requests in email so we can keep track of changes. Additional Packaged changes are outlined at the end of this contract for reference.